Mac Help - Orange County, California
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If you can’t connect to the Internet
Help! can’t connect to the Internet
Try this before calling us...
If you can’t connect to the Internet, there may be a problem with your cables, your devices, your network settings, or your Internet service provider (ISP).
If you’re using an AirPort wireless network, make sure your computer is communicating with the AirPort base station and that the AirPort base station is connected to the Internet.
Make sure all cables are properly connected. If you are using an external modem, be sure one cable firmly connects the modem to your computer, and another connects the modem to a working wall jack.
Check that all external devices such as external modems, hubs, and routers are plugged in, turned on, and have started up completely. Try resetting these devices by unplugging them for a couple of minutes, then plugging them back in.
Check the indicator lights on the modem to see if the modem is registering a connection to the network and to your computer. If an indicator light does not come on, refer to the documentation that came with your modem or contact your ISP
Make sure you are using the proper network settings for your type of Internet connection. Open the Network pane of System Preferences and check the status of each network service, such as Ethernet, Bluetooth, and AirPort. The network service you are using should have a green indicator and the word “Connected.”
To view more information about your network service, click to highlight it. For additional help, click the “Assist me” button.
Lastly,
Check your Internet service
If all of the above are set up correctly and you can’t connect to the Internet, call your ISP. There may be a temporary problem with the service.
If this does not work call or email us for an appointment.
Call (949) 202-6352
Visit us at www.machelpoc.com
Mac Help Orange County provides full service technical support in the Orange County California area who are looking for reliable, experienced, IT providers for Macs and iPhones. Have you tried the Apple genius bar and they were no help? We have 15 years of Mac training, tech support, service and repair. We offer support in an enterprise, mobile or home office environment at very affordable prices. We aslo specilize in iPhone support. Schedule a Apple Certified Support Professional at your home or business today. Hours of operation: 7:00am to 10:00pm, 7 days a week. Contact us anytime, day or night, to schedule your service.
Article Source: ArticlesBase.com - If you can’t connect to the Internet on your Mac
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